Before proceeding with any payment or recharge, it's essential to understand which service type applies to your account:

Prepaid Service (Pay-As-You-Go)

• How it works: You purchase credit in advance and use it for calls, texts, and data
• Payment method: Recharge or "top-up" by adding credit to your account
• When to pay: Whenever your balance runs low or expires
• Typical users: Tourists, temporary residents, or those who prefer budget control

Postpaid Service (Monthly Bill)

• How it works: You use services throughout the month and receive a bill at the end
• Payment method: Bill payment using Quick Pay or other payment channels
• When to pay: After receiving your monthly statement, by the due date
• Typical users: Long-term residents, businesses, or those with contracted plans

Not sure which type you have? Check your most recent communication from Batelco, or log into your Batelco account to view your service type.

قبل المتابعة بأي دفع أو إعادة شحن، من الضروري فهم نوع الخدمة الذي ينطبق على حسابك:

خدمة الدفع المسبق

تشتري الرصيد مقدمًا وتستخدمه للمكالمات والرسائل والبيانات.

خدمة الدفع الآجل (الفاتورة الشهرية)

تستخدم الخدمات طوال الشهر وتتلقى فاتورة في النهاية.

Follow these general steps to recharge a Batelco prepaid account using official channels:

Pre-Flight Checklist

• Ensure you have your mobile number ready
• Have a valid payment method available (credit/debit card or other accepted methods)
• Check that you're connected to a secure internet connection
• Verify you're accessing an official Batelco domain

Standard Procedure

1. Access the Official Portal
   • Navigate to the official Batelco website: www.batelco.com
   • Or go directly to Quick Pay: e.batelco.com/eservices/QuickPay/
   • Verify the URL shows https:// and a valid security certificate
2. Select Recharge/Top-Up Option
   • On the Quick Pay page, look for "Refill" or "Recharge" option
   • Select the prepaid recharge service
3. Enter Mobile Number
   • Input your Batelco prepaid mobile number
   • Double-check the number for accuracy
   • Include country code if required (Bahrain: +973)
4. Select Recharge Amount
   • Choose from available recharge denominations
   • Common amounts: 5 BD, 10 BD, 20 BD, or custom amounts
   • Review any applicable fees or terms
5. Choose Payment Method
   • Select your preferred payment method (card, wallet, etc.)
   • Enter payment details carefully
   • Ensure you're on a secure payment page (look for padlock icon)
6. Review and Confirm
   • Review all details: mobile number, amount, payment method
   • Read any terms and conditions
   • Confirm the transaction
7. Verification
   • You should receive a confirmation SMS on your mobile
   • Check your new balance by dialing the balance check code
   • Save your transaction receipt/reference number

Alternative Methods

If Quick Pay is unavailable or you prefer other methods:

• Batelco Mobile App: Download the official app from App Store or Google Play
• Authorized Retailers: Visit Batelco shops or authorized retail partners
• Recharge Cards: Purchase physical recharge cards from authorized sellers
• ATM Services: Some ATMs in Bahrain offer mobile recharge services

اتبع هذه الخطوات العامة لإعادة شحن حساب باتلكو المدفوع مسبقًا باستخدام القنوات الرسمية:

1. الوصول إلى البوابة الرسمية
2. حدد خيار إعادة الشحن
3. أدخل رقم الهاتف المحمول
4. حدد مبلغ إعادة الشحن
5. اختر طريقة الدفع
6. راجع وأكد
7. التحقق من الإيصال

If you have a monthly postpaid account, follow these steps to pay your bill through Quick Pay:

Pre-Payment Checklist

• Have your mobile number or account number ready
• Know your bill amount (check your SMS/email statement)
• Have your payment method available
• Note your bill reference number if available

Payment Procedure

1. Access Quick Pay Portal
   • Go to: e.batelco.com/eservices/QuickPay/BillOrRefill
   • Verify the SSL certificate (padlock icon in browser)
2. Select Bill Payment
   • Choose "Bill Payment" or "Pay Bill" option
   • Select postpaid/monthly bill service
3. Enter Account Information
   • Input your mobile number or account number
   • Enter bill reference number if prompted
   • Verify the displayed bill amount matches your statement
4. Review Bill Details
   • Check the billing period
   • Verify the amount due
   • Note the due date to avoid late fees
5. Complete Payment
   • Select payment method
   • Enter payment details securely
   • Confirm the payment
6. Save Confirmation
   • Note the transaction reference number
   • Save or screenshot the confirmation page
   • Wait for confirmation SMS

Additional Payment Methods

• Bank Transfer: Use your bank's bill payment service
• Auto-Debit: Set up automatic monthly payments
• Batelco Branches: Pay in person at any Batelco office
• Benefit Kiosks: Use Benefit payment kiosks across Bahrain

إذا كان لديك حساب دفع آجل شهري، فاتبع هذه الخطوات لدفع فاتورتك من خلال الدفع السريع:

1. الوصول إلى بوابة الدفع السريع
2. حدد دفع الفاتورة
3. أدخل معلومات الحساب
4. راجع تفاصيل الفاتورة
5. أكمل الدفع
6. احفظ التأكيد

Follow these security practices for every recharge or payment:

• Verify the URL: Always check you're on batelco.com or e.batelco.com domains
• Check for HTTPS: Look for the padlock icon in your browser's address bar
• Use Secure Networks: Avoid public Wi-Fi when making payments
• Keep Records: Save transaction receipts and reference numbers
• Monitor Your Account: Check your balance and statements regularly
• Never Share: Don't share OTPs, passwords, or full card details via SMS/email
• Beware of Phishing: Don't click suspicious links in messages claiming to be from Batelco
• Use Official Apps Only: Download Batelco apps only from official app stores

For more detailed security guidance, visit our Safety Guidelines page.

اتبع ممارسات الأمان هذه لكل إعادة شحن أو دفع:

• تحقق من عنوان URL
• ابحث عن HTTPS
• استخدم الشبكات الآمنة
• احتفظ بالسجلات
• راقب حسابك
• لا تشارك كلمات المرور أبدًا